Frequently asked
Everything a buyer
needs to know.
Minimums, lead times, fabrics, sampling and delivery — stated plainly, before you commit to anything. If your question is not here, ask us.
- Stock fabric
- 2 – 3 days
- Custom design
- 7 – 10 days
- Custom fabric
- Quoted per job
- Sublimation
- Quoted per job
Ordering
There is no single number, because it depends on the fabric. If we are cutting from fabric and a colour we already hold, the minimum is low and the job moves in two to three days. If you want your own design on that stock fabric, the minimum is still low and it takes seven to ten days. It is only when we source fabric, trims and accessories specially for you that the minimum becomes 2,000 pieces, because that is a production run of its own. Sublimation has no minimum at all.
No. A couple of hundred is a normal order on stock fabric, and most of our work looks like that. The 2,000 piece figure people worry about applies only to custom fabric or a custom colour, where we are buying in material specially. Tell us the quantity and the look you want and we will tell you which route it fits.
None. You can order one piece or a thousand. What changes with quantity is the unit price, not whether we will take the job. Sublimation suits full-colour designs, marathon and sports jerseys, and anything where the print covers the whole garment.
We make a physical sample to your specification so you can review and approve it before production begins. There is a sample fee, and that fee is deducted from your order once you place it. Nothing goes into bulk production before you have signed off a sample.
Production
Two to three days on stock fabric in a stock colour. Seven to ten days for your own design cut from that stock fabric. Where we are sourcing fabric or a custom colour, the lead time is quoted with the job, because it depends on what the material is and where it comes from. Sublimation is also quoted per job.
Seven named knitted fabrics: Bingwa Sports, Bingwa Boxi, Bingwa Pamba, USA Polo, USA Polo Dri Fit, Airtouch and Champion. They run from 160 to 250 GSM across cotton, polyester and a cotton-polyester blend, in constructions from spun pique and waffle to interlock and moisture-wicking mesh. Each one is a different fabric for a different job, not a quality grade. Woven fabrics for uniforms, shirts and workwear are a separate range.
Screen printing, embroidery, DTF (direct to film) and sublimation, all in the same building as the cutting and sewing. That matters for your lead time, because a decorated garment never has to travel out to a third party and back. You can mix methods on one garment: an embroidered chest mark with a printed back is a common and sensible combination.
Yes, and this is one of the cases where we are sourcing fabric specially, so the 2,000 piece minimum applies. We match against your Pantone or brand guideline references and record them against your account, so a repeat order in a year is built from the same inputs. Exact dye matching is confirmed at sampling stage.
Yes. Full private label including woven neck labels, printed care labels, hang tags, custom polybags and cartons. Tanzania is AGOA-eligible, which is worth discussing early if you are selling into the United States.
Delivery
We do not refund once an order is confirmed and production has commenced, because fabric has been cut to your specification at that point. This is exactly why the sample approval stage matters. If a delivered order does not match the sample you approved, tell us within seven days of delivery and we will put it right.
We deliver locally across Dar es Salaam and up-country Tanzania, and we ship worldwide via DHL and FedEx. Delivery costs are carried by the client and are quoted transparently at the point of order.
Directly from the factory at 104 Sandali Street off Nelson Mandela Road in Dar es Salaam, from our counter at Kariakoo Market, or by ordering over WhatsApp and email with delivery arranged locally or internationally.
Ask us directly.
Every production run is a little different, and a five minute conversation usually saves a week of correspondence. WhatsApp is the fastest way to reach the factory.
Start a production run
Send us a spec.
We'll send you a number.
Tell us the garment, the quantity and the decoration. If we are the right factory for the job you will have a quote and a lead time — and if we are not, we will say so.
Or call +255 651 100 500 · Monday – Friday, 08:00 – 17:00 EAT